Niyazi

Verified

Member since April 2020

Complaints

United Airlines Denied Boarding, Forced Turkish Airlines Purchase

February 1, 2024 1:05 PM35

I was set to fly United Airlines (UA194) from San Francisco to Munich, then connect with SunExpress (XQ977) to Izmir. On... the day of the flight, I arrived on time at SF Airport but wasn't accepted by UA check-in due to passport issues. UA staff suggested buying a ticket from Turkish Airlines. Amid ar...

United Airlines Denied Boarding Over Temporary Passport, I Demand Refund

Niyazi

United Airlines

February 1, 2024 12:49 PM2

United Airlines (UA) refused to accept me on the San Francisco → Munich → İzmir flight because of my temporary passport,... and I was directed to buy a ticket from another airline. But at the airport, a UA official had told the check-in agent to transfer me to the flight of the airline whose ticket I’d...