Umingle Wrongly Banned Me for Looking Under 18

I am writing regarding my Umingle live video chat account on the Umingle website, which was suddenly banned in July 2026 after the system flagged my face as being under 18. The ban happened without any prior warning while I was simply using the platform, and the only reason shown to me is that I supposedly look underage because of my “baby face.” I am an adult and I meet the age requirement to use Umingle. I believe this ban is the result of an incorrect automated assessment of my appearance rather than my real age. This situation is preventing me from using the service even though I am eligible to do so. I kindly request that my account be reviewed again and that you allow me to verify my age with proper ID verification. I am ready to provide my official identification documents so you can confirm that I am over 18 and lift this ban from my Umingle account as soon as possible.