I am an active user of Umingle.com and my account has just been banned with the ban ID “e09d8449” on the grounds that I am “Under 18”. I am in fact 18 years old, and I created my Umingle account on June 1, 2026. Right after starting to use the platform, I was suddenly banned with this incorrect reason, and since then I have not been able to access Umingle.com at all. Due to this ban, I cannot use my account from my main device, and I am also unable to access Umingle.com even from my second phone. I have not contacted your support yet because I first want to clearly state that the ban reason does not reflect my actual age. I request that my account and the related devices be urgently reviewed, my age be re‑evaluated correctly, and my account ban with ID “e09d8449” be lifted so that I can regain access to Umingle.com without any restrictions.
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