Umingle Mistakenly Banned Me as Under 18 – Request Account Reactivation

My Umingle account linked to the email address jos****@gmail.com has just been banned on the grounds that I am under 18 years old, even though I am actually 24. There was no clear date or detailed explanation shown, I only saw the message that my account was banned. I request that my age information be reviewed correctly and that my account be reactivated as soon as possible. If needed, I am willing to provide appropriate documentation to verify my age.