Umingle Ban Dispute Request for Age Verification and Account Recovery

I am a user of the Umingle web platform and my account was banned today, May 1st, with the reason stated as “under 18.” The ban was applied very recently, approximately ten minutes before I am writing this message, under Ban ID: ca14230d. I am over 18 years old, so I believe this is a misunderstanding. I am ready to provide official identification, such as my national ID or passport, to verify my age and confirm that I meet the platform’s requirements. I kindly request that you review my case and provide clear instructions on how I can complete age verification so that my account can be recovered without needing to use the “Instant Unban” payment option, as I believe this ban was triggered by mistake. Best regards, Md Saidur Ra****   Account Ban ID: ca14230d