Umingle Account Banned During Video Call Without Clear Explanation

On 08/07/2026, while using Umingle on the browser, I suddenly received an on‑screen notification stating that my account had been banned with an explicit message. This happened while I was in a video call and typing in the chat. The conversation was explicit, but it was within the context of a mutual video call and, to the best of my knowledge, I was using the platform in line with its rules. I do not have any active subscription and have not made any payments on Umingle. I also do not know how to contact support properly, so I was unable to get any clarification about the reason for this ban. I request that my Umingle account be reactivated and that the ban be reviewed and lifted. In addition, I would like a clear explanation of the specific reason for the ban so that I can understand what, if anything, I did wrong and avoid similar issues in the future.