Udemy Has Not Refunded My Canceled Personal Plan Subscription

Buket
Udemy

On June 30, 2026, I purchased an annual Personal Plan subscription through the Udemy app for approximately $48. I canceled the subscription on July 1, within roughly one day of the purchase, and requested a refund. Despite this, I have not received any refund or update about my request.

The app does not provide access to a real customer service channel and only offers AI-powered assistants. Their responses to my questions have been extremely unprofessional and dismissive. I have even received replies containing phrases such as “Okay, my love.” This does nothing to resolve my problem and is unacceptable for a professional platform.

I am requesting a full refund of the $48 annual subscription payment because I canceled the subscription within approximately one day. I also expect Udemy to investigate this experience and resolve my refund request as soon as possible.

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