Udemy Has Not Refunded My Canceled Subscription
Today, I purchased a Udemy subscription for $45 and paid by credit card. I canceled the subscription immediately after purchasing it, but I still have not received my refund.
Although I completed the cancellation, the payment was not refunded. I tried to get assistance through Udemy’s AI-powered support chat, but it did not resolve the issue or provide a clear solution. I remained stuck in the same automated loop without being connected to a human support representative, so my problem is still unresolved.
The email address associated with my Udemy account is k*******@gmail.com, and the invoice number for the transaction is TR2026-232471. I am requesting that the $45 charged for the canceled subscription be refunded to the credit card I used for the purchase as soon as possible. I also expect Udemy to provide a clear and transparent update about the refund process.
