Unable to Return Order to UCLA Due to Lack of Communication

February 24, 2024 12:03 PM13

I am trying to return my order (#1075) from UCLA, but I can’t reach the company in any way. Since I placed the order without creating an account, I am now unable to initiate the return process. The return deadline is approaching, and I am deeply frustrated by the lack of support or communication from UCLA.

This experience is unacceptable for any reputable brand. I urgently need a solution and expect UCLA to contact me promptly to process my return. Customers should not face such difficulties when attempting to return items. I demand that UCLA improves their customer service and resolves this issue immediately.

Comments

Similar Complaints

UCLA Order Delayed Without Updates

October 24, 2024 9:30 PM13

I placed an order with UCLA on October 15, 2024, expecting the items to be shipped by October 19 as stated. However, it’...

UCLA Sweatpants Damaged, Refund Still Not Issued After a Month

April 25, 2024 1:31 PM19

I purchased a pair of UCLA sweatpants, but the inner seams tore, and all the lettering peeled off completely. When I con...

UCLA Site Charged My Card but Didn’t Process My Order

September 17, 2024 11:38 AM13

On September 15, 2024, I attempted to make a purchase on the UCLA website. During checkout, the site froze, and my order...

My Refund Was Not Deposited Into My Account by Touché Privé

June 10, 2025 3:25 PM32

On 19.04.2025, I returned 2 items from my 5-product order numbered #752616 to Touch Prive via Aras Cargo, and the return...