Unable to Return Order to UCLA Due to Lack of Communication

13

I am trying to return my order (#1075) from UCLA, but I can’t reach the company in any way. Since I placed the order without creating an account, I am now unable to initiate the return process. The return deadline is approaching, and I am deeply frustrated by the lack of support or communication from UCLA.

This experience is unacceptable for any reputable brand. I urgently need a solution and expect UCLA to contact me promptly to process my return. Customers should not face such difficulties when attempting to return items. I demand that UCLA improves their customer service and resolves this issue immediately.

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