Uber Driver Took Another Passenger And Ignored My Ride Request

On September 26, 2025, between 5:00–6:20 PM, I took an Uber Taxi from Zeytinburnu to Istanbul Airport. Although I selected card payment at the start of the trip, the driver did not turn on the taximeter and instead demanded ₺2,000 in cash. On top of that, ₺2,075 was also charged to my card. The driv...

On March 14, 2025, at 23:36, I requested an Uber from Cumhuriyet Square and was matched with a Dacia Logan with the license plate 38**476. The driver accepted my request and arrived at my location. We waited for 10 minutes, but during that time, the driver picked up another customer who had flagged ...

I used Uber in Istanbul, Türkiye, and encountered serious billing problems that have not been resolved because there is effectively no accessible customer service. For a cancelled ride, I was charged ₺450. For two days, the app clearly showed that this amount would be refunded, but when I checked ag...

On October 5, 2025, I took two separate Uber Taxi rides in Antalya — first from Muratpaşa to Konyaaltı, and then back on the same route (Konyaaltı to Muratpaşa). The first trip was 9.4 km and lasted 17 minutes, while the return trip was nearly identical — 9.6 km and 15 minutes. During the first rid...

On July 3rd in Antalya, I used the Uber Taxi service and experienced an unfair overcharge on my account. Here is the exact timeline and problem I encountered: At 22:41, I called for a taxi through the Uber app. However, the driver named Y**** never showed up, even after waiting more than 10 minutes...