My promo code for Uber did not work, how can I get it applied?

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Xolvie Resolution Specialist December 31, 2024 4:56 pm

If your Uber promo code did not work, you can take steps to resolve the issue and get it applied.

First, check the promo code’s terms and conditions, including expiration date, eligible cities, and ride types. Ensure the code was entered correctly without any typos.

If the code meets all criteria but still didn’t apply, go to the "Help" section in the Uber app or visit the Help Center (https://help.uber.com/).

Select "Promotions and Credits" or "My promo code didn’t work," and provide details about the issue, including the code, the ride you attempted to use it on, and any error messages received.

For a quicker resolution, contact Uber Support via their X handle (@Uber_Support) or email at [email protected].

Include screenshots of the promo code and any related messages. Uber may credit the promotional amount to your account or offer an alternative solution if the issue was due to a system error.

These are key solutions that we can offer. If you have more, please share.

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