Previously, as a Turkish Airlines (THY) Elite Card holder, I enjoyed various benefits such as free seat selection, CIP lounge access, and accumulated points. However, with the introduction of AnadoluJet into the system, all these benefits have disappeared. Officials state that AnadoluJet is a separate brand and not a subsidiary of THY but when searching for flights through THY and finding a suitable one, you are directly redirected to AnadoluJet, flights are operated with AnadoluJet-branded aircraft, and some cabin crew wear THY uniforms. It is clear that AnadoluJet collaborates with THY. According to the Constitution of the Republic of Turkey, it is not possible to revoke acquired rights. I want this issue resolved. Despite downloading the AnadoluJet app on my mobile and registering, no advantages are offered. Even though check-in is done through the system, the boarding pass cannot be accessed or saved to the phone. Additionally, it is impossible to reach AnadoluJet customer service, even at midnight. All my flights with AnadoluJet so far have experienced at least an hour delay.
I purchased an international ticket from the Turkish Airlines website. Since I was traveling with a child, I bought the premium package that includes seat selection and chose our seats. The flight was supposed to be an Anadolu Jet flight, but it was later transferred to Ajet, and now my selected sea...
Turkish Airlines, Anadolu Jet, and Ajet Seat Selection Issue I have chosen Turkish Airlines for at least 100 international trips and whenever possible for my flights. After Turkish Airlines canceled their SAW flights in recent years, I was forced to choose Anadolu Jet for my SAW flights. Since my h...
I purchased a round-trip connecting flight ticket from Izmir to Elazig for two people through the THY website, operated by AnadoluJet, a month ago. Ten days ago, I received a notification about a change in flight times. Upon checking the system, I found no issue with the connecting time for the outb...
I purchased a ticket from Turkish Airlines (THY) on September 13, 2023, with the ticket number 2352209521597 for the Malatya-Sharjah (UAE) route and the return route Sharjah (UAE) - Malatya. Due to force majeure, I had to put the ticket on hold. THY representatives informed me that I could use this ...
I purchased a round-trip ticket from Turkish Airlines for a flight from Ercan Airport in Lefkosa to Sabiha Gokcen Airport on April 3, 2024, and a retu...
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