In Şenpınar, Ayvacık district, Samsun, the internet connection provided by Turkcell's 4G and Superbox Wi-Fi is unreliable in 2024. After multiple conversations with the dealer, they have assured us that the signal strength of the Superbox is satisfactory at our location. Unfortunately, the internet has been extremely unreliable for the past 2 months, with frequent outages or extremely slow speeds. All complaints regarding the Superbox modem will be promptly escalated to the appropriate departments. Superbox is extremely disappointing.
I am highly unhappy with Turkcell's service. In this day and age, one would expect a top GSM company to have resolved its network problems. However, that is not the reality we are facing in 2024. Even though Turkcell is one of the pricier choices in Turkey, its network performance is surprisingly po...
I am using a Superbox from a company called Turkcell, and I have been facing numerous problems since the day I purchased it. The internet speed is very slow, and I cannot use the internet consistently. Despite contacting Turkcell customer service multiple times, no effective solution has been provid...
As my Turkcell Superbox package neared its expiration date on 09/06/2024, I made the decision to renew it today (03/06/2024) using the Turkcell app. Unfortunately, I was disappointed to find that the renewal came at a higher cost. Even though there was still a week left until the renewal date, Turkc...
Today, on April 16, 2024, it has been 10 days since Turkcell attempted to install a Superbox internet service at my home. Unfortunately, they have not been successful in completing the installation. Whenever I make a call, their response is always the same: "Apologies, sir, we will promptly come and...
Turkcell network is down! For two years, I had no issues with the network in my home, but on Sunday, the signal completely dropped to zero. I had to go outside to report the issue to customer service. They said there was a problem with the base station and created a resolution request with the numbe...
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