My Turkcell line, which I have been using for a long time, has been experiencing signal issues both inside and around my home. Calls are frequently disconnected, and the internet connection is unstable and unreliable. This situation negatively affects both my personal and professional life. I kindly request that the necessary work be carried out to improve the network coverage in the mentioned area. I submit this information for your attention and request that the issue be resolved as soon as possible.
I ported my mobile line to Turkcell about two months ago, and since then I have been constantly experiencing serious network problems. My line almost never has proper reception, and I cannot make clear calls anywhere. People often cannot hear my voice, my calls drop, and I cannot use the line proper...
Hello. I reside in the AFAD TOKİ residences in the Abazlı neighborhood of Bala district, Ankara. Previously, I used Türk Telekom, but due to poor reception, I switched to Turkcell. Unfortunately, Turkcell's signal is even worse, and the reception issue persists. I have lodged numerous complaints in ...
I’ve been facing an internet issue with my Turkcell line, and even after reaching out to their customer service multiple times, I’m still left without a resolution. Every time I reach out, I'm met with the same response: just wait for the results of a technical review—yet there’s never any progress....
Turkcell's communication system has been giving me constant problems, which greatly influences my work. Although my company is just three kilometers from the city center, I get inconsistent services. Calls either often drop or, occasionally, I find it impossible to even connect. Given how near I am ...
I am experiencing a serious issue when calling certain mobile numbers and my home landline using my Turkcell line. When I initiate the call, there is no ringback tone on the recipient’s side, and even if they answer, there is no voice communication. This situation makes it impossible for me to reach...
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