I have been using Turkcell as my mobile operator, but the recent pricing has made me reconsider their strategy. Just a month prior to the conclusion of my contract, I was presented with a new offer. I'm currently paying ₺265 for a 30 GB internet package, but the new offer is ₺600 for only 26 GB. That's over a 100% increase, despite annual inflation being around 50%. It's difficult for me to grasp how Turkcell arrives at such significant price hikes. If things keep going this way, I’ll probably look for a different operator when my contract is up. I think it's important to limit how much companies can increase their prices, as these abrupt and steep raises are not sustainable for consumers. Turkcell, this is quite disappointing.
My Turkcell tariff commitment is about to end. While the package I was using was ₺260, the same package is now ₺540. They are asking for more than double the price. I understand that costs have increased, and of course, there should be some rise, but an increase of more than double doesn't seem reas...
I am raising a complaint regarding my 26 GB data plan with Turkcell, which I've used for 10 months without issue until the last two months, during which my data has run out unusually fast. Last month, my package was depleted quicker than expected, despite only using social media, browsing, and occas...
I've been a Turkcell customer for over a decade. Every year, a couple of months before my package commitment ends, my internet package starts running out. For example, this year, I have a monthly 30 GB internet quota; it's enough for me for nine to ten months, but in the last two to three months, it...
Turkcell is a company that should not be trusted. They advertised a home portable internet plan with 250 GB for ₺635. When I signed up, my first bill was ₺700. When I inquired about this, they said it was mentioned in the contract. However, that was not communicated to me. They insisted that their s...
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