I use an internet service under customer number 11545736. Although my internet speed is supposed to be 1000 Mbps, I’ve been receiving speeds as low as 400, 500, 300 Mbps, or even lower throughout the day. On July 30, 2025, at 21:47, I called customer service to report the issue, but I couldn’t reach the appropriate representative despite trying. I’m tired of listening to the automated voice system for 3 minutes every time. I request that my complaint be forwarded to the relevant department as soon as possible, and I expect to use at least 95% of the 1000 Mbps speed promised by my provider. I kindly ask that this issue be resolved. Thank you.
I had the Superbox 300 GB service installed at my home on October 26, 2025, but apart from the first few hours, it has been completely unusable. Soon after installation, the connection started dropping frequently, with severe speed and stability issues. I reported the problem, but the team closed th...
On April 8th at 21:41, I spoke with a customer service sales representative regarding a Superbox application. During the call, I was informed that I would receive an internet speed of approximately 150-200 Mbps, which is about half of the advertised maximum speed. However, it has now been 6 days, an...
I started using a Turkcell line with the number 507 *****69 on February 27, 2025, but I wasn’t satisfied with the call quality or internet performance...
Dear Turkcell Communications Services Inc., I've been receiving repeated calls from numbers 08509010678 and 08504801524, claiming my subscription has ended and needs renewal, or offering faster internet speeds and ways to avoid high bills. These calls always redirect me to an automated menu system....
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