I am a Turkcell mobile line user residing at the address Balıkesir. For about a week, the signal strength in this area has become extremely weak. Inside my home and in the immediate surroundings, my phone calls either do not take place in a stable way or are frequently cut off. Mobile internet most of the time does not connect at all, and even when it does, it is only usable at very low speeds. This situation seriously disrupts my daily communication and my work. I contacted Turkcell customer service about this issue, and a request record was created, but the problem still continues in the same way. I kindly request that the base station or infrastructure serving this region be strengthened and that the coverage problem at my address be permanently resolved from a technical standpoint. If this issue cannot be resolved in a short time, I will have to consider moving my line to another operator.
My Turkcell line, which I have been using for a long time, has been experiencing signal issues both inside and around my home. Calls are frequently disconnected, and the internet connection is unstable and unreliable. This situation negatively affects both my personal and professional life. I kindly...
I have been using a Turkcell mobile line in Fethiye Çamköy and have been experiencing serious reception problems in this area for about three years. Most of the time I cannot get a proper signal, my calls are constantly dropping, and I cannot use mobile internet efficiently. I am paying for a servic...
For approximately six months, I have not been able to properly use my Turkcell personal mobile line in Kurbanlı Neighborhood, Tarsus Organized Industrial Zone, Tarsus district of Mersin. In this area, there is little to no signal, and mobile internet is almost completely unavailable. We cannot make ...
Hello. I reside in the AFAD TOKİ residences in the Abazlı neighborhood of Bala district, Ankara. Previously, I used Türk Telekom, but due to poor reception, I switched to Turkcell. Unfortunately, Turkcell's signal is even worse, and the reception issue persists. I have lodged numerous complaints in ...
I have been seriously dissatisfied with Turkcell for about 12 days. Despite living in an earthquake zone, no improvement work has been carried out, and the network problems in our area remain unresolved. The mobile signal is weak, and the internet barely works. When we call customer service, instead...
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