I recently transferred my number to Turkcell, but now I’m facing a major issue: there’s no network coverage in my area. I can’t switch to another operator for 90 days, which feels like a restriction on my legal rights. If Turkcell has service, why would I want to switch?
We raised this issue years ago, and no base station was installed. We came back to check, and still, nothing has changed. Turkcell boasts about their network expansion and improved coverage, yet I’m struggling with connectivity. I shouldn’t have to endure a 90-day waiting period without service.
I demand that my rights be protected and that necessary actions be taken to resolve this issue. If this situation isn’t rectified, I will pursue legal action to ensure my rights are upheld.
I recently ported my line to Turkcell. I noticed that although Turkcell claims to be the leader in coverage in Turkey, it does not have reception where my workplace is located. I frequently experience interruptions in calls and internet service. Just like in Turkey in the 1990s, I find myself consta...
About 10 days ago, I switched from Türk Telekom to Turkcell, and my entire family also transferred their lines to Turkcell. However, at our address, we constantly experience signal problems both inside and outside the house. Despite using a 60 GB plan costing ₺420, we can barely use the internet. It...
I have never seen such a terrible mobile operator like Turkcell in my life. When I found out that my contract would end on July 10, 2025, I called cus...
For ten days, I experienced network issues with the Turkcell operator at my workplace and reported the problem to them. I waited patiently for a few days, hoping it would be resolved, but nothing changed. As a result, I urgently switched to another operator and informed Turkcell about this. Despite ...
I have been using Turkcell for my internet service, but after relocating to my new address, they did not activate my connection. It’s been 25 days, and I’m still waiting for my internet to be set up at home. I reached out to customer service several times, and every time I received the same response...
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