I made the switch to Turkcell 10 days ago, hoping for seamless connectivity, but it's been nothing but a headache. Even though my phone indicates a solid 4.5G signal and there's coverage from the base station, I keep experiencing frequent internet disconnections. It feels like the connection just drops out of nowhere. I'll be offline for about 30-40 seconds, and then it comes back on its own. This isn’t just a one-off thing; it’s been going on all over Istanbul. It’s super annoying when I’m trying to complete a bank transaction and suddenly lose connection, leaving everything hanging. I joined Turkcell expecting dependable service, but honestly, it’s been quite the letdown so far. I hope they can tackle this problem or come up with a solution because I'm feeling quite disappointed.
I’m totally drained from dealing with all these complaints. Since I made the switch to Turkcell, I've been dealing with nonstop connectivity problems. My phone's signal is practically non-existent, making it hard for anyone to get in touch. And when they finally do, the call quality is awful—my voic...
About 10 days ago, I switched from Türk Telekom to Turkcell, and my entire family also transferred their lines to Turkcell. However, at our address, we constantly experience signal problems both inside and outside the house. Despite using a 60 GB plan costing ₺420, we can barely use the internet. It...
For the past six months, my phone hasn’t had any signal anywhere—neither at home nor outside—even though I’m in the heart of Istanbul and using Turkcell. I suspect something happened to a nearby cell tower and it hasn’t been replaced since. Everyone I talk to is experiencing the same issue. It’s inc...
I’ve been facing an internet issue with my Turkcell line, and even after reaching out to their customer service multiple times, I’m still left without a resolution. Every time I reach out, I'm met with the same response: just wait for the results of a technical review—yet there’s never any progress....
I recently ported my line to Turkcell. I noticed that although Turkcell claims to be the leader in coverage in Turkey, it does not have reception where my workplace is located. I frequently experience interruptions in calls and internet service. Just like in Turkey in the 1990s, I find myself consta...
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