At exactly 18:30, $35 was charged to my card, but I did not receive the chips I paid for. I urgently request that you resolve this issue and fix the problem. The chips have not been delivered to my account in any way. Tumile Support, please look into this matter immediately. I have also sent you an image of my card as proof.
I made a purchase on Tumile, but the money was taken from my account and the coins were never delivered. What should I do about this? I kindly ask for your help. I would appreciate a response. After all, we are paying for this service. The app had no issues before — whatever happened, it happened to...
Hello, although I transferred money to Tumile’s IBAN, the gold was not added to my account registered with the phone number ****053431 and the email address e******@gmail.com**. I cannot upload the receipt through the app, and customer service is not accepting it. Please look into this issue. I am e...
Tumile withdrew three separate charges of $150 each from my bank account even though I did absolutely nothing and never authorized these transactions. I want a full refund. My trust in Garanti Bank has also decreased, because I don’t understand how my money could be sent to this platform without my ...
I made a mobile payment on MatchPub, expecting to receive the coins I paid for, but they never arrived! I completed the transaction successfully, and ₺229.99 was deducted from my bank account, yet my balance still shows nothing. This is completely unacceptable—if a platform takes payment, it must d...
On August 9, 2025, I purchased 100 tokens on MatchPub using the mobile payment method. The payment was successfully deducted from my account, but the tokens were never credited to my profile. This is the first time I have experienced such a problem, as I have never had issues with token purchases b...
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