Lingoda Makes It Difficult to Cancel a Paid Subscription
I signed up for Lingoda, an online language learning platform, and wanted to cancel my membership within the first ten minutes of realizing that it was a paid subscription. However, every time I tried to cancel, the website redirected me to unrelated pages in English, asking questions about my foreign language proficiency level and what level of language courses I needed. As a result, I was unable to cancel my membership.
I find this practice by Lingoda unacceptable, and I want my membership to be canceled immediately.
