Trovo Blocks Me From 18+ Content Even Though My Age Is Over 20

Everything seemed good when I tried to make a Trovo account, entered my age correctly—over 20—until I discovered I cannot view anything rated 18+. Though my account unequivocally indicates my birthdate, every time I try it blocks me as though I'm underage. I proceeded to their help center naturally in search of a fix, but that proved to be yet another dream come true. The support system is disorganized; there are no clear directions, no direct contact choices, and most definitely no live chat to provide fast assistance. They seem to not really want consumers to find solutions for their difficulties. I've wasted hours attempting to repair something that ought to be easy, and right now I'm almost ready to give up on Trovo totally.