Chatroulette Account Banned for No Reason

I was banned from Chatroulette because they claimed I am under 18 years old, but the truth is that I am 22. I had only been using the platform for three days before getting banned. I have already submitted five complaints via email, but I haven't received any response. Please help me resolve this issue.
Progress

Nothing. I have checked my account everyday to see if it's unbanned. And no results. It keeps popping out the banned sign
I was unbanned after 2 days, but just 2 days after using the website again, the same issue came back—it says I'm under 18. How many times do I have to explain this? I'm 22 years old and already submitted my ID the first time this happened. This is getting really frustrating.
Only two days after I was unbanned, I got banned again by Chatroulette for the same reasons. I don’t understand why this keeps happening to me. I’ve already submitted my ID card and clearly stated my birthdate: 2 August 2002. Please help me resolve this issue as soon as possible. I am requesting your urgent support to fix this situation.
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