I ordered a thermos from Trendyol, but it arrived scratched and crushed. They told me they could only offer a refund, but the same thermos is no longer available at the price I originally paid—it has become more expensive. I checked the website again, and the price had increased significantly within just a few days. This left me feeling like I was being penalized for a mistake I didn’t make. So now I’ve lost time, my order wasn’t delivered in proper condition, and I have to spend more money to get a new thermos. I feel wronged in this situation. As a student who saved up for this purchase, I demand a replacement thermos at the original price I paid.
I purchased a product from Trendyol, with Trendyol itself as the seller. The item they sent me was scratched, so I returned it and requested a replacement, which they initially agreed to. However, today, eight days later, they refunded my money and falsely claimed that the product was out of stock. ...
My Trendyol order was canceled without my approval, claiming it was damaged during shipping. I placed an order, but it was canceled without consulting me, supposedly due to shipping damage. On top of that, the product's price has increased, leaving me at a loss. As a customer, why am I not sent a ne...
I placed an order on Trendyol during a really good campaign. Six days passed and I still hadn’t received my package, then I was devastated by a message saying my order was damaged during shipping and would be returned. Not only will it take 15 days for me to get my money back, but the prices of the ...
On April 16, 2025, I purchased a product sold directly by Trendyol, and it was shipped the same day. On April 17, Trendyol Express marked it as out for delivery and sent me the tracking code via SMS. Just one minute later, I received another message saying they couldn’t reach me. I was at home waiti...
I purchased a combi boiler from Trendyol (Order No: 9618397030), and I regret ever doing so. The product arrived damaged, with the back panel dented, as shown in the attached image. Despite two months of discussions with Trendyol, they refused to replace the unit without approval from the authorized...
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