I returned the Mango bag I purchased from Trendyol to Trendyol Express on September 11th. When I initiated the return, it stated that the product would reach the seller within 3 business days, and after that, the refund would be approved within 2 business days. However, since September 14th, my return has been sitting at the Esenyurt transfer center. Even though 6 business days have passed, my product still hasn't reached the seller. When I submit a request, the customer representative says it will be resolved within 6 days. How much longer will I have to wait to get my refund? I keep having issues like this with Trendyol Express. Either my product ends up in different cities instead of coming to mine, or it gets lost in transit. Trendyol doesn't take any action unless I submit a request. How many more times do I need to contact you about my refund?
The product I purchased from Trendyol was mistakenly delivered to someone else due to an error by the delivery company, and in return, I received anot...
Trendyol watches from the sidelines as its customer suffers, doing nothing to help. I purchased a product from the Trendyol shopping site that turned out to be defective, and I wanted to return it. I sent the item, worth thousands of ₺, back to the seller, who kept it for almost a month, claiming it...
The order I placed on Trendyol on October 16th is still showing as "in transfer," and I can't reach Trendyol Assistant for support. No information has been provided. All of the other orders I placed on the same day, even custom-made ones, were delivered days ago. The cost of my order is ₺1300. I’ve ...
They are not refunding my product, and each customer representative I speak to gives me different information. I requested the return of the DualSense 5 console I bought on Trendyol, both because the package was damaged and because the product was fake. When I didn't receive the return, I created a ...
I placed an order on June 23rd, but it still hasn't arrived. To make matters worse, when I contacted Trendyol about the missing order and requested a refund, they informed me I would have to wait an additional 6 days for the refund process to even begin! This is on top of the month I've already been...
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