On October 30, I made a $195 money transfer through the TransferGo website to Fidelity Bank Ghana. My transaction reference number is 62146471. Although the transfer was supposed to be completed within one business day, it still has not gone through as of today. I received no error messages during or after the transfer, and there is no clear information about the transfer status in my TransferGo account.
I contacted TransferGo customer service, but I have not received any response. This was my first-ever transfer using TransferGo, and this delay has caused significant inconvenience.
Since the transfer has still not been completed, I request a full refund of the amount I sent. I kindly ask that this issue be resolved as soon as possible.
Hello, I’m extremely disappointed with TransferGo. They failed to deliver the money I transferred, even though the promised delivery date has already passed. It’s been days, and the funds still haven’t reached the recipient’s account. I trusted this platform based on its advertised speed and reliabi...
On November 10, 2025, I requested a €850 money transfer to my Enpara account through the TransferGo application. Although the transaction was supposed to be completed within a few hours, today is the third day, and the funds still haven’t arrived. The transfer reference number is #62489830. Because...
On Thursday, August 31, I initiated a transfer of 1,495.2€ from my Expatrio account to my bank account in Turkey. TransferGo stated that the funds would arrive within 2–3 days, but even after several days, the money has not been credited to my account. What makes this worse is the lack of proper upd...
On April 15, 2025, I initiated a money transfer using TransferGo. The platform clearly stated the transfer would be completed by April 16. But today is April 22, and the money still hasn’t arrived. I’ve contacted customer service several times, and all they keep telling me is, “we’ll wait.” There is...
On October 22, 2025, I deposited a total of $124 into my XM Global investment account via bank transfer in three separate transactions — ₺1,000, ₺2,000, and ₺1,000. However, the total amount has not been credited to my account, and even after several days, I have not received any refund either. Whe...
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