I purchased a TradingView Plus membership, and the payment was successfully withdrawn from my bank account. However, the Plus subscription was not activated on my account, and it reverted to the Basic plan.
Previously, I used the 14-day trial, and after the trial ended, I made the payment to continue with Plus. Despite this, my account remains downgraded, and I cannot access the features I paid for. To make matters worse, I cannot contact support since submitting a support ticket apparently requires a Premium membership.
This is extremely frustrating and unacceptable. I expect TradingView to address this issue immediately and activate my Plus subscription. Please resolve this problem without further delay.
I purchased the TradingView Premium plan on July 18 and made the payment in full. However, my account was downgraded to a basic membership shortly after, leaving me unable to access the features I paid for. I submitted a complaint to their support team, but no one has addressed my issue. It has been...
About a week ago, I purchased a Premium subscription on TradingView, and the payment was successfully processed through my credit card. However, today when I logged into my account, my membership is showing as Basic (free) instead of Premium. Even though I still have nearly a full month left, I no l...
I subscribed to TradingView’s trial version, but shortly after, they charged me $17-18 for renewal without my approval. I immediately requested a refund, which they claimed would be processed within 30 days. It has now been 35 days, and I still have not received my money back. What’s worse is that ...
On July 25, 2025, I mistakenly purchased the TradingView Essential package for one year using my bank card. Since the purchase date, less than 14 days have passed. However, I could not find any refund option, and I was also unable to reach customer support for assistance. My account is registered u...
This morning, I paid for the Essentials subscription on the TradingView app, but it has yet to be activated. I contacted TradingView via email, but they responded by saying they only provide support to registered users. Charging ₺600 without activating the membership is unacceptable. I expect my is...
Comments