I have been experiencing a serious problem with my XDCBIT trading account since December last year. My account was suddenly blocked, and since then I have not been able to access it or use the platform in any way. I am based in South Africa, and when I tried to follow up, I saw that the application was no longer available for me, so I could not even submit a complaint or reach support through the app. Because my trading account is blocked and the app is effectively not accessible, I currently have 390 USDT stuck in my XDCBIT account and I have no way to withdraw or manage these funds. I was never provided with any customer ID, account number, or transaction reference that I can still access, so this makes it even more difficult for me to prove and follow up on the issue. I request that my XDCBIT trading account be urgently reviewed, that I be given access again or provided with a secure withdrawal option, and that my 390 USDT balance be returned to me as soon as possible. I also expect a clear explanation of why my account was blocked and why the application became unavailable without any prior notice or support channel.
I had been trading on the XDCBIT platform until my account was suddenly blocked in December last year. Since then, for about four months now, I have had no access to my funds and I am unable to make any withdrawals. There is a balance of 1,994 USDT in my XDCBIT account that I cannot withdraw. When I...
On March 24, 2026, I submitted a withdrawal request of 2,098 USDT from my wallet on the Xdcbit platform. After submitting the request, my funds were f...
I am writing to file a complaint regarding a withdrawal from my trading wallet on the XDCBIT platform that has been stuck under review. On March 22, I requested a withdrawal of $8,000 from my XDCBIT trading wallet to my MEXC wallet in Libya, but the transaction status is still showing as “under revi...
I am using the Xdcbit platform from Syria, and since March 18, I have not been able to withdraw my cryptocurrency. Withdrawals for my coin have been stopped, and although my account still shows a balance of $2,106, I am unable to access my funds. Every time I contact Xdcbit support, I only receive...
I have been unable to log in to my XDCBIT wallet mobile app since 06 April 2026. Each time I try to access my account, the app simply does not open the page, so I cannot reach my profile or any part of the platform. Because the app never opens, I am also unable to access XDCBIT customer support thro...
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