I discovered severe corrosion on the underbody chassis profiles of my Toyota Corolla, which supposedly comes with a 12-year chassis warranty. Shockingly, this issue appeared in the 11th year of ownership when I lifted the vehicle for inspection. I contacted customer service, and they directed me to the service center. A representative at the service inspected the vehicle, took photos, and assured me that I would receive a response within a week. However, I have yet to hear back from anyone. Additionally, the service representative mentioned that this problem is not covered by the chassis warranty, which is deeply concerning. I am disappointed that a reputable brand like Toyota is not standing behind its vehicle. I request that senior management take immediate action to address and resolve this matter.
I am absolutely outraged with Toyota and their Onatça service center in Adana! I own a 2011 Toyota Corolla, and back in January, I brought it in because the paint was peeling. They took pictures, told me they'd get approval, and promised to call me back. Well, it's been six months now, and I've hear...
In 2020, I purchased a brand new Corolla. Before the warranty expired, we faced a battery problem, got stranded on the road, and had the battery replaced under warranty. However, approximately a year and a half later, I encountered the same issue again, and when I went to the service center, they cl...
My Toyota Corolla Cross developed a steering rack issue, and since the car is under warranty and has regular service maintenance, the dealership confirmed that the part would be replaced. However, 51 days have passed, and my car is still not repaired. My wife uses this car daily to take our child t...
I have a 2009 white Toyota Corolla, and there is paint peeling in various areas of the car. I am now afraid to even wash my car because the paint peels off like paper. I am 43 years old, this is not my first car, and I have never experienced anything like this with other vehicles. Toyota representat...
I own a Toyota Proace City Cargo, and I recently experienced an issue involving an unusual noise from the vehicle. I contacted G*** Toyota service** for support, expecting to be assisted under the 10-year warranty that was promised to me at the time of purchase. However, to my surprise, I was told ...
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