On July 17, I returned order #824406, which included three shirts and three dresses I had purchased from Touché Privé, via Aras Kargo. Despite the total purchase amount of ₺8,695, I have not yet received my refund. Since the beginning of the return process, I have not received any update or notification. I have called the customer service number multiple times, but no one answers, and I cannot reach them in any way. I had experienced a similar delay before, but this is the first time I have encountered such a long and uncommunicative process. I am requesting that my refund be deposited into my account as soon as possible and that I receive a clear update regarding my return.
I ordered something from Touché Privé on July 1, 2025, and the order number was #810987. I sent the item back through Aras Kargo on July 8 and thought it would take no more than a couple of weeks to get my money back. But it's been more than a month now, and I still haven't gotten my money back. I'v...
On June 4, I made an online purchase worth ₺1511 through Touché Privé. I returned the product on June 10, and I was informed that it had been received by the company. However, even after nearly four months, my refund has still not been deposited into my account. During this time, I was only able to ...
In May, I purchased a dress from Touché Privé’s official website with order number 779519 and returned it mid-month by shipping it from Kayseri. After the return, I did not receive any notification or confirmation email. After waiting one month, on July 10, I emailed the brand because the refund sti...
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