Top Eleven Never Credited My Call of Dragons Reward Tokens

About 38 days ago, I downloaded Call of Dragons through the referral section in the Top Eleven game to earn tokens. The offer description stated that simply downloading the game was enough, with no additional requirements, and that the tokens would be credited to my account after approximately one month. Based on this information, I downloaded Call of Dragons and started using it.

My player ID in Call of Dragons is 25099197, and my manager ID in Top Eleven is -8620279033246662876. However, even after the stated period had passed, no tokens were credited to my Top Eleven account. The offer was presented as a free task with a promised reward of approximately 1,400 or 14,000 tokens, but that reward was never delivered, leaving me with a significant loss.

I also tried to get support from Top Eleven through the game and other available channels, but I was unable to reach anyone, so I have no way to directly report and resolve my issue. I am disappointed both because the promised reward was not delivered and because I have been unable to access the support channels.

I request that the tokens promised for the Call of Dragons offer be verified based on my relevant accounts and credited in full to my Top Eleven account. I also ask that I be provided with a clear explanation regarding what happened with this offer.