Top Eleven Tyrads Free Token Offers Won’t Load

I am experiencing a serious issue with the free token offers provided through Tyrads in the Top Eleven game, which I have been playing for a long time on my Xiaomi 14 Ultra. I can open the free token page in the game, but when I tap “Show Offers,” nothing happens. The task screen never opens, and no warning or error message appears.

This problem has been ongoing for approximately three weeks, and I have been unable to make any progress in the game during this time. I tried all the basic troubleshooting steps, including uninstalling and reinstalling the game, clearing the cache, and switching internet connections, but nothing has fixed the problem.

I request that the free token offer pages be restored so they open properly without any issues. I also ask that the inconvenience caused by being unable to progress in the game for three weeks be taken into consideration and that I receive the necessary support to resolve this issue.