4
Oğuz is satisfied with the result
Resolved

TOD Tv Black Screen Issue: Bein Channels Not Displaying Video

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Oğuz
August 10, 2024 2:19 pm
21

I have been experiencing a black screen issue on my Android TV when trying to watch Bein channels, including Bein Sports 1, 2, 3, 4, 5, Bein News, and Bein Film channels. While the broadcast starts and I can hear the audio, there is no video displayed.
Everything else on my Android TV works perfectly, but this specific issue with Bein channels is frustrating. I am unable to use the product as intended due to this problem.

September 02, 2024 1:18 pm (22 days after complaint)

Dear Oğuz A., Information has been provided regarding the matter you mentioned during the meeting on 02.09.2024. Sincerely, DIGITURK Customer Service

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