4
Resolved

TOD Tv Black Screen Issue: Bein Channels Not Displaying Video

Oğuz
Oğuz
TOD Tv
August 10, 2024 2:19 PM55

I have been experiencing a black screen issue on my Android TV when trying to watch Bein channels, including Bein Sports 1, 2, 3, 4, 5, Bein News, and Bein Film channels. While the broadcast starts and I can hear the audio, there is no video displayed.
Everything else on my Android TV works perfectly, but this specific issue with Bein channels is frustrating. I am unable to use the product as intended due to this problem.

TOD Tv
September 2, 2024 1:18 PM (22 days after complaint)

Dear Oğuz A., Information has been provided regarding the matter you mentioned during the meeting on 02.09.2024. Sincerely, DIGITURK Customer Service

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