I purchased a Mini Hifu 4 device from The Beauty Store for ₺10,000, but the device arrived defective. To make matters worse, they never provided an invoice or any official documents with my purchase.
When I contacted them to report the issue, they completely ignored me and later blocked me from reaching out. Now, I am stuck with a broken device and no way to get a refund or replacement. Additionally, when I tried to leave a review about my experience, they immediately deleted it, preventing others from seeing honest customer feedback.
The Beauty Store, I demand a resolution! Either replace the defective device or provide a full refund. Has anyone else experienced this? This kind of customer treatment is unacceptable!
I purchased a Mini Hifu device from The Beauty Store for ₺9,900, but the device arrived defective—it wouldn’t heat up. I immediately reported the issue, and they instructed me to send it to their technical service in Diyarbakır, promising to send me a brand-new replacement after inspection. However...
I purchased a Mini Hifu device from The Beauty Store for ₺35,000, expecting quality results. However, it turned out to be a complete disappointment. The device is completely ineffective and, worse, it caused damage to my skin instead of providing the promised benefits. When I left a negative review...
I purchased the Mini Hifu 2 facial device directly from BeautyStore four months ago, paying ₺5000. I trusted the positive reviews on other shopping sites, but now I regret my decision. Although the warranty states 12 months, when my device stopped working, BeautyStore refused both a return and an e...
I ordered a Play Skin mesotherapy device from The Beauty Store, and it arrived on September 13, 2024. A few days later, when my mesotherapy serum arrived, I attempted to use the device for the first time. However, during use, the syringe leaked, causing most of the serum to go to waste. I immediate...
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