Tether Withholds 1,036 USDT After Missent Contract Transfer and Endless Verification Delays
For a full 28 days now, I have been stalled with endless bureaucratic excuses while trying to recover my 1,036 USDT, which I accidentally sent to the contract address on the Tether platform, causing me immense distress. In their very first official email, the Tether team explicitly admitted that the funds reached their contract/pool and that the transaction remains entirely under their control. In other words, the money is not missing; it is definitively in Tether's hands, and they confirmed this in writing. I have securely archived all email threads and correspondence logs—including this official written confirmation—as irrefutable proof.
Despite never mentioning a passport requirement at the start, the Tether team forced me to sign up for their platform without any legal necessity just to refund my confirmed funds. To make the process harder, they hit me with a questionable 10% recovery fee, and I accepted this unfair deduction in writing purely to rescue my money. I enabled Google 2FA per their instructions, proved 100% wallet ownership via cryptographic signature on Tronscan, and provided official proof of this in the attached screenshots.
Throughout this process, they subjected me to an exhausting document burden and a grueling verification process, repeatedly asking me to refresh my national ID details, verify my face with selfies, and resubmit high-resolution front-and-back photos of my driver's license. Despite all the hurdles they created, I completed every single request thoroughly and multiple times.
The real misconduct started after I completed all these exhausting document uploads, driver's license checks, and selfie verifications. As if trying to deadlock the process and effectively confiscate my funds, they suddenly demanded an "International Passport." Although I repeatedly emailed them explaining that I do not legally have a passport and that getting one in my country is extremely costly, they now stubbornly enforce this requirement like a deadbolt—even though they never asked for it initially. Forcing a user to register, making them agree to all terms and fee deductions, and then imposing a non-existent document requirement after the fact contradicts honest financial principles.
I demand the immediate refund of my 1,036 USDT—preferably without any fee, but with the 10% deduction applied if legally mandatory to expedite the process. Once the transaction is complete, I demand the full and permanent deletion of all personal ID, driver's license, and biometric data forcibly collected during this ordeal from their systems. If Tether does not resolve my grievance, I will officially report this situation and all supporting correspondence to international financial regulatory authorities and governing bodies.
Tether, how can you be an international institution? It's been almost two weeks, you ignore the complaint and don't even respond. Is there no importance to the damage to your reliability, credibility, and reputation on an international or national level? I've been writing here and on all social platforms for two weeks, and you haven't even replied. You give the image of an insecure and amateur institution far from professionalism.





