Testora Won't Let Me Cancel Apparently...

Testora Won't Let Me Cancel Apparently...

About a year ago I created an account with Testora-IQ-Tests. Some time later I went into my profile on their website, opened the subscriptions section and canceled my subscription there, believing that my account and any payments had been properly canceled. On 31 July 2026, despite having canceled previously and without any prior warning, my bank detected and blocked two charge attempts from Testora-IQ-Tests, one for 39.98 USD and another for 10.00 USD. Fortunately, my bank flagged these as suspicious and fully blocked both transactions, so no money was taken from my account. Testora-IQ-Tests did not send me any email, text message or other notification either about these attempted charges or about any supposed reactivation or continuation of my account. As far as I was aware, my account was canceled and inactive, and I had no reason to expect any further payment attempts. I request that Testora-IQ-Tests clearly confirm that my account and any subscriptions are fully canceled, that no future charge attempts will be made, and that my payment details are removed from their systems in line with data protection rules. I also ask for a written explanation of why these payment attempts were made despite my earlier cancellation.

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