Unauthorised £29.59 Taken From My Card - Testora

14

On 16 July 2026 I took an online IQ test with Testora IQ and paid a one‑off fee of £5.13. At no point did I knowingly sign up for any form of subscription or recurring payment. Despite this, on 23 July 2026 an additional £29.59 was taken from my card by “testora-tran-iq” without my authorisation. I did not agree to this charge and I consider it an unfair and misleading practice, especially as UK banks expect customers to contact the company first in such cases. I request that Testora IQ immediately refunds the unauthorised £29.59 to the same card that was charged and confirms that any subscription or recurring payment linked to my details is cancelled so that no further sums are taken from my account.

Comments

Similar Complaints

Testora Charged After IQ Test Without Consent

70

I used the IQ test service by Testora via Facebook on 7 April 2026 and, at the end of the test, I was clearly informed t...

Testora Complaint - Uknown Monthly Subscription

22

I discovered that a company listed on my bank statement as “Testora-Pro IQ Quiz Testora” has been charging me a recurrin...

Testora IQ Charged Me Again Without Consent After One Time Payment

439

I used the Testora IQ online IQ test service from Canada and agreed to what was clearly presented as a one-time payment ...

1 Support