I made three separate payments of ₺779.99 each for UC in PUBG Mobile, totaling approximately ₺2500. However, I never received the UC in my account, even though the payments were successfully processed. I can provide proof of these transactions if needed. It’s been three weeks, and despite paying for the in-game currency, my account (la****ti31) still shows no UC balance.
This is extremely frustrating, as Tencent Games is a globally renowned company, and I expected better service. While others seem to receive their purchases without issue, I’m left with no resolution. If this isn’t resolved and my UC is not credited, I will consider legal action.
Tencent, please address this issue immediately and either credit my UC or refund my payments. I trusted your platform, but this experience has been deeply disappointing.
I made a purchase of UC in PUBG, buying three packages in total. Right after that, my account was banned for an alleged “debt”, but I was never told what the debt was for or how it happened. I’ve now been banned for a week without explanation, and I still haven’t received the UC I paid for. Meanwhi...
I purchased ₺800 worth of UC in PUBG Mobile, but the UC never arrived in my account. I am beyond frustrated because I paid for something and got absolutely nothing in return. I don’t have a screenshot saved at the moment, but I’m willing to provide one if needed—just ask. This is a serious issue, a...
I purchased 8100 UC in PUBG Mobile using my own funds, but the UC never showed up in my account. This is completely unacceptable. I spent ₺ on this purchase, and now I’m left with nothing—no in-game currency and no support. I have reached out and waited for a resolution, but I’ve had no meaningful ...
On 12/08/2025 at 14:33, I purchased 320 UC for my PUBG Mobile account (ID: 5127****160) via internet banking. The payment of ₺169.99 was successfully processed, and my bank account shows the transaction as completed with reference number 653325. However, even after several hours, the UC has still no...
On September 15, 2025, I purchased 325 UC in PUBG Mobile for ₺179.99 using my Visa card. The payment was completed successfully, and the amount was deducted from my account. However, the UC was never credited to my PUBG account. On the same day, I also purchased a smaller package (60 UC), and that ...
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