I made a purchase of UC in PUBG, buying three packages in total. Right after that, my account was banned for an alleged “debt”, but I was never told what the debt was for or how it happened. I’ve now been banned for a week without explanation, and I still haven’t received the UC I paid for.
Meanwhile, ₺1,650 was charged to my card, and that money hasn’t been refunded either. I’m completely in the dark — no communication, no resolution, just a suspended account and missing in-game currency.
I demand that my UC be delivered or my money refunded immediately, and that this ban due to a vague “debt” be fully investigated and lifted. This is unfair treatment for a paying player, and I expect Tencent to resolve this without delay.
I purchased UC in PUBG Mobile, but the UC was not credited to my account. Despite this, UC was deducted from my balance, and a debt was added to my account. This issue is still ongoing. It started with a 3 UC deduction and continued with 660, 600, 220, and 90 UC being deducted. If this goes on, my a...
I made three separate payments of ₺779.99 each for UC in PUBG Mobile, totaling approximately ₺2500. However, I never received the UC in my account, even though the payments were successfully processed. I can provide proof of these transactions if needed. It’s been three weeks, and despite paying for...
Hello, I’m writing to report a serious issue with my PUBG account. I recently purchased UC (Unknown Cash) and the payment was successfully deducted from my bank account—I even have the bank statement to prove it. However, the UC was never delivered to my account. I submitted a complaint through the...
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