I made a purchase from the Temu website, and my package, which was supposed to be delivered on July 13th, got held up in customs. On July 20th, it was supposedly out for delivery. I stayed home all day waiting for the package, unable to go out for fear of missing it.
Then, HepsiJet sent a message saying my address couldn't be identified. I contacted customer service, and they created a new delivery record. I'm hoping the package will finally be delivered to me now.
This experience has left me feeling frustrated and inconvenienced. The delay at customs was already disappointing, but the subsequent issues with HepsiJet have only added to my stress. It's disheartening to be stuck at home waiting for a delivery that doesn't arrive as promised.
These delivery companies, especially HepsiJet, don't even deserve a single point in my rating. Their service has been subpar, with poor communication and unreliable delivery attempts.
I ordered a package from Temu which successfully cleared customs and was subsequently handed over to Hepsijet for delivery within Turkey. Despite receiving a delivery notification yesterday, July [date], my package failed to arrive. I took the day off work to ensure someone was home to receive the d...
I placed an order on Temu on February 1, and it was shipped on the 4th. On the 8th, the status showed domestic transfer within China, and on the 14th, I received the same update again. When I contacted Temu support, they told me that the package was small and the flight had been delayed. They mentio...
I'm seriously questioning whether the order I placed through Temu even exists. The tracking history showed my package heading to the airport for over 24 hours, then—strangely—after I contacted customer service, a bunch of updates suddenly appeared out of nowhere. The same package that was "on the wa...
I ordered a Temu product on July 26 and here I am more than a month later still waiting for it. The last update I got was on August 3rd; since then, there has been absolutely silence. They guaranteed me a refund should there be no updates within 27 days. After 28 days, not only have I not gotten any...
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