Tefal Easy Fry Grill E1 Error

Having just purchased the Tefal Easy Fry Grill model today, I immediately encountered the E1 error without any clear explanation or solution. I was unable to find any information regarding how to fix it. Is this a significant problem? There is no solution or any information that could be of assistance to me. Not only is it extremely disheartening, but it is especially so for a brand like Tefal. I request that you provide me with assistance and a prompt response. There is an immediate need to find a solution to this problem. Either a refund or a replacement with a new product is what I would like to see happen. I am appreciative of your assistance.
Dear Customer, We would like to inform you that the necessary research on the matter will be conducted and you will be informed as soon as possible. Thank you for your interest in Groupe SEB products. Sincerely, Groupe SEB Customer Communication Center Call Center
Dear Customer, As Groupe SEB Customer Communication Center, we wanted to get in touch with you regarding the issue you shared on the website Şikayetvar.com. We were unable to reach you through the current contact information provided on the site. We would like to obtain detailed information about the issue and assist you. You can reach us at Groupe SEB Customer Communication Center between 09:00-18:00. We will assist you as soon as possible. Sincerely, Groupe SEB Customer Communication Center
