Tefal Clipso Pressure Cooker Disappoints

Dilek
October 9, 2023 4:09 PM64

I received a Tefal Clipso pressure cooker as a dowry ten years ago, but it sat unused until recently when I decided to use it for a special meal with guests. I imagined it would be ideal for cooking meat. However, it turned out to be a disaster, much to my dismay. I put the meat inside and added water, but the outcome was far from what I had hoped for. The water quickly evaporated, and the meat began to burn while the cooker was leaking water outside. I couldn't figure out what went wrong. It was a significant investment, and I chose Tefal because I thought it was a reputable brand. Nonetheless, my experience left me completely disappointed. My mother's inexpensive pressure cooker, on the other hand, works flawlessly and cooks beautifully. Tefal, I expected more from you.

1 Support
October 9, 2023 5:58 PM (1 hour after complaint)

Dear Customer, We would like to inform you that the necessary research on the subject will be conducted and you will be informed as soon as possible. Thank you for your interest in Groupe SEB products. Best regards, Groupe SEB Customer Communication Center Call Center

October 12, 2023 5:22 PM

Dear Customer, We would like to state that customer satisfaction has always been our priority as Groupe SEB. Regarding the issue you shared on Şikayetvar.com, necessary directions have been provided by our Groupe SEB Customer Communication Center by contacting you. If you have any questions, you can reach us between 09:00-18:00. We will be happy to assist you again. Best regards, Groupe SEB Customer Communication Center Call Center

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