Upon logging into mobile banking, I received a notification stating, "Your personalized credit card with a limit of ₺38,250 is ready." I called the bank's customer service to express my inability to access any details page. I emphasized that if the approval was certain, I wanted to apply, but if it required another evaluation, resulting in an increase in application count or a drop in my credit score, I wouldn't apply. When the representative assured me, saying, "Your offer is personalized, it's 99% approved. You'll likely only need to select the card type in the application," I applied. However, I received a negative response afterward. My meticulously maintained credit score for a year will now drop, and there will be an increase in my application count.
Although I am a VakıfBank salary customer, my personal loan applications have not been approved for about a year. I have applied many times through the mobile app, the branch, and internet banking. Each time, I either receive a warning that my credit score is low or that the transaction could not be...
I was taken aback to find an annual fee of ₺859 applied to my credit card, which has a limit of only ₺1100. When I applied for the card, I was explicitly informed that there would be no such fee. This surprise charge made me feel deceived. I reached out to customer service to ask for a refund, but b...
Although I make my regular credit card payments every month, the Garanti BBVA mobile banking system rejects my request to increase my credit card limit. My salary is deposited into Garanti BBVA as a payroll account. All I’m requesting is to increase my credit card limit from ₺90,000 to ₺100,000. Why...
I applied for the Garanti Bonus Platinum card on September 2, and after persistent follow-ups, I finally received it on October 25. To my surprise, the card came with a ₺0 limit, and they refused to increase it despite my reducing credit limits by more than half at other banks. No explanation was gi...
I applied for an Akbank credit card to enroll my child in school, and when it arrived, it had a limit of ₺10,000. I requested a limit increase, but they refused and told me to lower the limits of my other bank cards. I closed a card worth ₺297,000 and reduced the limit of my ₺53,000 card to ₺15,000,...
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