I applied for an Akbank credit card to enroll my child in school, and when it arrived, it had a limit of ₺10,000. I requested a limit increase, but they refused and told me to lower the limits of my other bank cards. I closed a card worth ₺297,000 and reduced the limit of my ₺53,000 card to ₺15,000, yet they still refuse to increase my limit. Despite following their instructions, they keep giving vague responses and unnecessary delays. I have been a responsible cardholder, and my financial history proves my ability to manage a higher limit. My child's early registration opportunity is about to end, and I urgently need this matter resolved. I expect your understanding and request that my transactions be expedited to prevent significant hardship.
I closed my Akbank credit card and salary card over a month ago, but my new bank, VakıfBank, is refusing to issue me a credit card because Akbank has not closed my credit card with a ₺114,000 limit. How can a closed credit card still show a ₺114,000 limit? Despite visiting Akbank branches many times...
Akbank charged a ₺1,150 annual fee on my credit card with a ₺5,000 limit. This fee amounts to nearly a quarter of the card's total limit, and I would ...
I closed my Akbank credit card and paid off all of my outstanding debt. However, Akbank has not adjusted my credit limit, and the limit is still displayed on a card that I no longer use. They're giving me the argument that they can't lower the limit since the card is closed, which doesn't seem legit...
I have been facing multiple unresolved issues with my Akbank credit card. Despite having a ₺49,000 limit, the sum of my outstanding balance and available credit shows as ₺54,500, even though no annual fee or interest has been applied. Akbank representatives acknowledge the inconsistency and file int...
I made at least 10 calls to my customer to lower my limit due to my credit card becoming inactive. With both call center and branch representatives. Even though I explained my problem in detail, my problem was persistently not solved, and even the headquarters stated that they could not solve the pr...
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