TCL C725 TV's LED Failure,Terrible Service and Long Wait For Repair

Aykut
Aykut
TCL
May 2, 2023 11:07 PM73

I bought a TCL C725 TV in October 2022, however it stopped working properly on March 29, 2023 due to a faulty LED. The fact that the technical staff indicated they would ship it to Istanbul for repair demonstrates how subpar the company's services are. Before I purchased it, I was aware that the service was subpar, but I didn't anticipate that it would be quite this bad. As of the 2nd of May in the year 2023, I am still awaiting the repair of the television. I really hope that individuals who are thinking about purchasing devices from TCL take my complaint seriously. I am writing this to warn other people, therefore I would appreciate it if you wouldn't just send me an automated response. I hope it arrives before the world ends... fingers crossed. 

Comments

Similar Complaints

1

My Broken TCL 55-inch TV Has Not Been Replaced Yet

Kerem
Kerem
TCL
February 24, 2023 1:09 AM98

On July 22, 2022, I bought a TCL 55P725 55-inch 4K UHD Satellite LED Android TV from Amazon.com. After the technical ser...

Amazon Won't Replace  TCL 55P725 55-inch 4K UHD LED Android TV

Korcan
Korcan
Amazon
December 17, 2023 10:23 PM35

I am writing to complain about a defective TCL 55P725 55-inch 4K UHD LED Android TV that I purchased from your website o...

TCL 55C715 TV Endless Problems And Poor Service Support in Turkey

Zafer
Zafer
TCL
December 1, 2023 2:59 PM250

The TCL brand 55C715 model TV, which I bought when it was just released at the end of 2020, has been causing problems si...

TCL TV Panel Replacement Delay

Özkan
Özkan
TCL
January 15, 2024 1:42 AM196

On November 15, 2023, I took my malfunctioning TV for panel issues to the service center. After 3 weeks, it was returned...

TCL TV Panel Replacement Delay

TCL TV Screen Repair Shock

Fatih
Fatih
TCL
September 18, 2023 3:19 PM239

In November 2021, I purchased a TCL 50c725 TV from Teknosa. However, the screen cracked in August 2023, and I wanted to ...