Hello, I made a purchase on Tango using my card to load Chip Balance, and while the payment was successfully withdrawn from my account, the Chip balance never appeared. My username is @prettyeleph***-79399.
I don’t understand why issues like this keep happening. We trust your platform, we spend real money, and then we’re left waiting without support when something goes wrong. It’s frustrating to pay for a service and get nothing in return.
Tango, I’m asking you to urgently review this transaction and credit the missing Chip amount to my account. If you want users to continue trusting your app, you need to fix these problems promptly and communicate clearly when things go wrong. I’m waiting for a resolution.
Hello, I recently made a ₺1,429.99 payment on Tango, but after logging in, nothing happened—none of the features I paid for were activated, and no service was delivered. I tried to access the platform as expected, but no transaction was completed, and I’m left without what I paid for. Since the ser...
Hello, On January 27, 2025, I requested a $414 withdrawal via Tango. Later that day, at 11:57 PM, I received a confirmation message stating that the transaction was successfully completed and that the funds had been transferred to my wallet. However, as of January 31, 2025, the amount has still no...
Today, I was supposed to receive a payment from Tango through PayPal, but the money never reached my account. The Tango app shows the payment as completed, yet there’s absolutely no sign of it in my PayPal balance. I urgently need that money, and it’s unacceptable that it's “sent” but still missing....
I made a payment on the Tango app, but the coins never appeared in my account. However, the amount was deducted from my bank account. I contacted my bank, and they confirmed that the transaction was successfully processed on their end. This is extremely frustrating. I paid expecting to receive the ...
My Tango account was suspended after I added money, and now both my account and the funds are inaccessible. This happened without any clear reason, seemingly after the app crashed. My account still has tokens in it, and I am requesting its immediate reactivation so I can access my funds and continue...
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