Tango Keeps Closing My Accounts Without Explanation

Ahmet
Ahmet
Tango
November 20, 2025 10:18 PM177

I have been a paying user of the Tango app for a long time. However, I constantly experience “device ban” issues, and my accounts get shut down suddenly without any explanation. My most recently closed account is the fifth one I’ve created, and I’ve encountered the same problem with all of them.

My accounts with the username “Yoldas” and the accounts registered under the numbers 5513102** and 5016102** were also closed without any warning. One of these accounts was closed tonight and another about a month ago. With the most recent account closure alone, I suffered a financial loss of approximately $307, and despite being a paid user, I received no explanation whatsoever.

I contacted Tango’s support team throughout this process, but I never received a response. I was not informed why I received a device ban or why my accounts were closed. Being a paying member who has invested so much, having my account suddenly shut down with no one to reach has caused me serious inconvenience.

I request that Tango reopen my unfairly closed account, lift the device ban, and clearly explain the reason behind these actions. I want my issue resolved as quickly as possible.

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