I added funds to my Tango account by sending money through an in-app IBAN transfer, but the tokens never showed up in my account. Hours later, I received a code, but I have no idea what it’s for or where to enter it. This is confusing and frustrating because my money is gone, and I still don’t have the tokens I paid for.
When I contacted support, they just closed the chat after asking for feedback, offering no real help. This lack of proper customer service is unacceptable. I’m asking Tango to fix this immediately, credit my account correctly, and provide clear instructions on how to use the code. Other users should beware of this problem.
My Tango account was suspended after I added money, and now both my account and the funds are inaccessible. This happened without any clear reason, seemingly after the app crashed. My account still has tokens in it, and I am requesting its immediate reactivation so I can access my funds and continue...
On October 21, 2025, I transferred $26 to the IBAN number provided by the Tango app to purchase coins, writing my phone number in the payment descript...
I am absolutely furious with Tango! I initiated a withdrawal today, and the money shows as "sent" from my account, but it never arrived in my bank! This is completely unacceptable, and I'm desperate for help. What happened to my money? I worked incredibly hard to earn those funds, and I desperately...
I recently purchased tokens on Tango Live, but despite the payment being deducted from my account, the tokens never arrived. This is incredibly frustrating—how can you take my money but fail to deliver what I paid for? My account balance shows no tokens, and the payment has already been processed. ...
Today, I was supposed to receive a payment from Tango through PayPal, but the money never reached my account. The Tango app shows the payment as completed, yet there’s absolutely no sign of it in my PayPal balance. I urgently need that money, and it’s unacceptable that it's “sent” but still missing....
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