On July 20, 2024, at 7:00 AM, I was scheduled to depart for a Sharm tour with Tailwind Airlines. Since 3:00 AM the previous day, we've been shuffled around the airport without clear information. We were repeatedly told that buses would arrive to take us to a hotel, but we weren't taken there until 8:00 AM. We were then informed we'd depart at 8:00 PM for a 20:00 flight, but the flight was delayed to 10:15 PM. Upon returning to the airport, the flight was further delayed to 11:15 PM, and now it's been postponed to 1:00 AM.
Our annual leave and vacation have been ruined, and no officials are providing assistance or updates. Two days of our four-day tour have already been wasted, leaving us both financially and emotionally distressed. Exhausted and sleepless, we're waiting around the airport for our flight. In light of the hardship and inconvenience caused, we are demanding a full refund and an extension of our vacation equivalent to the lost tour days. There are 97 people here from various agencies facing the same issue. I've called about ten times regarding this matter, but there's still no progress. We urgently need a resolution to this unacceptable situation.
On July 20, 2024, my Tailwind flight to Sharm El Sheikh, scheduled for 7:00 AM, was delayed by 18 hours and rescheduled to 1:00 AM. Throughout this ordeal, we were unable to reach any Tailwind representatives for information or assistance. This lack of communication is incredibly frustrating, especi...
My Tailwind Airlines flight, which was supposed to depart at 07:00 on 20.07.2024, was delayed for nearly 16 hours, leaving us stranded in Sharm El Sheikh. What was supposed to be a vacation has turned into a nightmare. Neither the tour company, Tatilbudur.com, nor Tailwind Airlines is taking respons...
We were a group of about 150-200 people from various tours, scheduled to fly on July 20, 2024, at 7:00 AM. Despite knowing about the flight delay as early as 1:00 AM, no information was communicated to us until much later. From 4:00 AM to 8:00 AM, we were kept at the airport with constant excuses li...
On July 20, 2024, my Tailwind Airlines flight to Sharm El Sheikh, scheduled for 7:00 AM, was delayed by 16 hours, now set for 10:15 PM. Even now, there’s still no confirmation of the exact departure time. We keep receiving delay notifications with no real explanation or updates. We’ve already lost a...
I was scheduled to fly with Tailwind Airlines from Istanbul to Sharm El Sheikh on 20.07.2024 at 07:00. The flight was first delayed to 20:15, then 22:15, and finally to 23:15. Throughout these delays, I received no updates or communication from the airline, nor any attempt to address my inconvenienc...
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