My Superlive account linked to the email address villacorta***@gmail.com was permanently banned on May 7, 2026, with the stated reason that I am a minor. This decision is not correct, because I am 35 years old and therefore meet the age requirements for the platform. I have worked very hard on this account and it is an important source of income for me, which I use for my kidney dialysis treatment. Losing access to my account has put me in a very difficult situation, both financially and emotionally, because all the effort and time I invested has suddenly been taken away from me. After the ban, I contacted Superlive by email to explain that I am 35 years old and to ask for a review of the decision, but I have not yet received any response. I am ready to provide a valid identity document, such as my ID card or passport, to prove my age and to confirm that I am not underage. I kindly request that my account be reviewed again, that I be allowed to submit my identity documents for verification, and that my account be reactivated if there is no other violation. I ask you to give me one more chance, as this account is very important for my medical treatment and my livelihood.
I am writing regarding an unjust ban applied to my Superlive mobile app account today at around 9:10. The stated reason was that someone under the age of 18 was using the account, but this is completely incorrect, as I am the only person using it and I am 30 years old. My date of birth is 02/12/1996...
I am a streamer on the Superlive mobile application, and I recently requested several withdrawals of my earnings. On 20 April 2026, I requested a withdrawal of $20, on 22 April 2026, I requested $25, and on 24 April 2026, I requested $35. Shortly after these withdrawal requests, on 24 April 2026, my...
I am filing this complaint regarding an unjust permanent ban on my Superlive streaming account. On August 10, 2025, while hosting a live broadcast, my account received a 2-hour violation penalty. Then, on July 11, 2025, despite not committing any rule violations and only running a normal chat stream...
I am using Superlive from the United States and was supposed to receive a $35 payment on 01/29/2026 through the PayPal/Tipalti method I registered wit...
My Superlive streaming account has been blocked for approximately two weeks, and since then I have been unable to access any live streams. Whenever I attempt to join a live session, I receive a message stating that I am prohibited from accessing it. I contacted Superlive support and was informed th...
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